Papa’s Star Enhancement program leverages its national network of in-person Papa Pals, remote team of social care navigators, and best-in-class technology platform to advance the healthcare actions that directly impact Star Rating measures. The result? Closed care gaps, greater health equity, and improved CMS Star Ratings for our health plan partners.
Enhance CMS Star Ratings
Closing gaps in care
Papa’s Star Enhancement program is built around well-defined objectives the company has proven it can impact and directly attribute to its program. Through this program, Papa drives foundational activities for Medicare Advantage members by removing barriers to access, like lack of reliable transportation; identifying and scheduling appointments with in-network providers; coordinating in-home assessments; and more. Supported activities include:
- Annual wellness visits and in-home assessments to establish and maintain a clear baseline of each members’ health status and condition
- Health immunizations, such as annual flu vaccines
- Preventive and disease-specific screenings, such as cancer screenings and diabetic eye exams, to manage chronic conditions
Improving CMS Star Ratings
The program’s utilization of on-the-ground Papa Pals and remote social care navigators drives results for historically hard-to-reach populations, often beyond what care management teams can achieve alone. Here’s how Papa’s CMS Star Rating improvement program is different:
Trusted, in-person support
Coordinated care with last-mile support
A proven solution
Interested in Papa for your members?
Do you work for a health plan and are interested in offering Papa to your members?
Want to learn more about how our Star Enhancement impact program can work for you? Let’s chat!
*Papa presently does not provide services directly to individual consumers. Please be aware that responses to this form submission are intended solely for inquiries from health plan organizations. Any other inquiries will not receive a response.
Closing Gaps in Care
A series of case studies demonstrates Papa’s ability to close gaps in care, including those related to CMS Star Rating measures.
How Social Support Improves Health Care Utilization
Recent Papa research shows that members who received social support showed reduced rates of hospital readmission and emergency department use.