Companion care

Papa Pals provide vital social support and care to strengthen families, help older adults remain connected, and support diverse communities—providing win-win benefits for all.

Promote independence

Papa gives older adults companionship and support to live and feel better at home.

Reduce disparities

Papa addresses needs holistically, advancing equity for traditionally underserved populations.

Cure loneliness

No one’s meant to go it alone. With Papa, “together” is just a call or click away.

Improve outcomes

Research shows that members feel physically and mentally healthier with Papa.

Control costs

Less isolation, more connection, reliable transportation, nutritious food—the results add up.

Increase satisfaction

Our one-of-a-kind benefit helps health plans retain members and employers attract—and keep!—talent.

Learn how social support services can drive health equity and lower costs for health plans.

New guide for Medicaid plans wanting to support SDoH measures.

Health Plans

Meet your members where they are with flexible support to assist older adults and families in overcoming social barriers to health and well-being. Nearly 70 health plans work with Papa in a shared mission to help Medicare Advantage, Medicaid, and commercial members live and feel better.

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Two Papa health plan members smiling on their front porch


Attract and retain talent with a whole-family benefit that lightens the load on caregivers, fosters physical and mental health, and gives your team time back in the day. Papa is not another digital front door, we’re help right to the door.

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A happy young woman holding her baby up in the air

Papa Pals

Get a flexible job you can feel good about, helping members of your community on your schedule while working (and earning) as much as you like. Learn how Papa Pals create healthy connections, one visit at a time.

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A Papa Pal, ready to help a health plan member with household tasks


Get help that comes to you or your loved ones. Papa is family care that feels like family—when, where, and how you want it. Learn how to make your next pal, through your participating health plan.

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A Papa Pal and member putting away groceries
  • Bernie & Marco

    Bernie, a retired construction worker, looks forward to his weekly coffee and Spanish rock listening sessions with Marco, a local college student.

  • Claudette & Michael

    Papa member Claudette and Papa Pal Michael like to play cards and catch up over coffee.

  • Brian & Kristin

    Papa Pal Kristin helps Brian with errands, organization, and meal prep. Brian raves about the green bean casserole recipe she made for Christmas.

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How it works

Available nationwide, in-person or virtually, Papa Pals offer a hand to help, a shoulder to lean on, and an ear to listen.

  1. Sign up through your participating plan.

    Flexible enrollment processes help members take advantage of their Medicare Advantage, Medicaid, or employer-provided benefit.

  2. Schedule a live or online visit with a Papa Pal.

    Health plan members can schedule appointments by phone. Employees have the flexibility of using our mobile app for iPhone and Android.

  3. Enjoy your time and tell us how we did.

    Members and loved ones are matched with Papa Pals for companionship, help with children and pets, transportation, errands, and more. Post-visit surveys help us make sure it’s the perfect pal every time!