Papa Pal support

Have a question related to being or becoming a Papa Pal? Answers to Frequently Asked Questions (FAQs) can be found at the bottom of this page.

  1. Want to be a Papa Pal?

    Ready for a rewarding role where you can earn what you want, on your schedule? Click here to get started.

    Get Started
  2. Are you a Papa Pal that needs help?

    We’ve got your back. Click here to find answers to common issues and access support via chat.

    Get In Touch
  3. Have questions about the Papa Pal app?

    For technical questions and issues with our app or website, please access live chat here.

    Tech Support

Member support

Have a member inquiry? Answers to many FAQs can be found at the bottom of this page. For more specifics, contact your health plan administrator or employer.

  1. Need help enrolling for your Papa benefit?

    If you’re a health plan member, simply call 1-800-348-7951 to get started. Members covered by employers can enroll online. Ask your employer how!

    Call 1-800-348-7951
  2. Want to schedule a visit with a Papa Pal?

    No problem. Give us a call at 1-800-348-7951 to speak with an expert from our team, or schedule a visit from the Papa Care app after completing enrollment.

    Call 1-800-348-7951
  3. Interested in Papa services for a loved one?

    Papa currently does not offer services directly to consumers. However, more than 70 health plans and many employers include Papa as a covered benefit. Contact yours to inquire!

Looking to support patients or clients?

Are you a care provider or social worker looking to learn more about Papa for your patients or clients? Papa works with a number of Medicare Advantage, Medicaid, and commercial health plans.

Give our support team a ring to learn more. We’re here to help.