The Papa platform

We do what technology alone cannot—provide real human connection and support to address the social drivers of health that impact upwards of 80% of health outcomes and provide much-needed respite for family caregivers. Here’s how we do it.

Papa Pals

Papa Pals are vetted, trained, compassionate individuals who come from the same communities as the members they serve. They spend time with members in their homes and naturally become trusted confidants and important allies in members’ health journeys.

World-class operations

Papa’s in-house Care Center provides members and Papa Pals with personalized support throughout their Papa journey, and includes a dedicated Visit Success team that successfully fills 98% of visits.

Best-in-class technology platform

Papa’s solutions are enabled by world-class tech and analytics, including the Papa Pal app, where Pals review and accept member visits, access health plan resources, and report feedback.

Expert social care navigators

Papa’s team of remote social care navigators pull from their backgrounds in nursing, nutrition, case management, and social work to provide an extra layer of support for health plan clients.


Core Companionship

A national network of empathetic Papa Pals provide in-person and telephonic companionship plus in-person assistance with everyday tasks. Papa Pals give your members or employees the vital social support they want and need, from rides to the grocery store to respite from caregiving responsibilities to, of course, social interaction. Review our health plan and employer pages for more information on how Papa can benefit your population.