Built on learnings from more than 3 million visits and years of close health plan partnerships, Papa Plus unifies companion care and quality programs into a single, scalable model—bridging the gap between care management strategy and member follow-through.
Papa Plus
In-home support reinvented
A direct-to-member engagement channel
Papa Plus combines our nationwide network of Papa Pals with tested, tech-enabled engagement pathways, refined through years of health plan partnerships.
Trusted Papa Pals provide member-directed support for health-related social needs, while advancing plan-directed quality objectives in the home. This may include scheduling and accompanying members to annual wellness visits to close care gaps, providing support after hospital discharge to prevent readmission, or helping a member use telehealth to improve access.
Papa achieves this through 3 Ps:
Pathways
Clearly defined engagement pathways serve as playbooks to achieve the specific outcomes associated with each quality program.
Papa Pals
With an upgraded Papa Pal app experience, expanded data and resource integration, and proactive communications, Papa Pals support each pathway, collect member insights, and validate actions at each step.
Papa Promise
Papa guarantees ROI for its quality layer via the Papa Promise, an at-risk pricing model tied to specific program outcomes.
Proven outcomes
Throughout millions of visits across 10,000+ cities, Papa has established a unique and proven ability to engage members in person nationwide. The “last-mile” support Papa Pals provide has been shown to improve healthcare utilization and lower costs, while enhancing quality of life and member satisfaction.
Interested in Papa Plus for your members?
Do you work for a health plan or health system and are interested in offering Papa to your members?
Want to learn more about how Papa Plus can work for you? Let’s chat!
*Papa presently does not provide services directly to individual consumers. Please be aware that responses to this form submission are intended solely for inquiries from health plan or health system organizations. Any other inquiries will not receive a response.
