Understanding Visit Tasks

Get familiar with the types of visit tasks Papa Pals can and can’t support.

Curious about what tasks our Papa Pals can help with? Scroll through to learn more about the services we offer to improve our members' lives.

For the safety and well-being of our community, please understand that your Papa Pal will not complete unapproved tasks (those marked "excluded" in the images below). If a task isn’t listed under the “includes” section, the Papa Pal has the right to say no to completing it. 

Not every member qualifies for transportation support. If you have any questions about which services you qualify for, please reach out to your health plan or employer. For more information, check out our full-service scope here.