Disclaimer: This material is for general informational purposes only and is not medical advice. Papa, Inc., its affiliates, and Papa Pals do not provide medical, diagnosis, or treatment services. The content is not a substitute for professional medical judgment, diagnosis, or treatment. Always seek the advice of your physician or a qualified physician with any questions about a medical condition.
Every visit, conversation, and helping hand you offer makes a real difference in the lives of members. Some of the members you meet live with health conditions that may affect their energy, mood, memory, or daily routines. In those cases, you may need to approach visits differently to maximize the support you can provide.
You don’t need to be a medical expert to be a great Papa Pal! We have created a set of guides to help you prepare for visits with members who need a little extra help due to common health conditions, many of which are more prevalent in aging populations. These guides provide practical tips to help you feel confident that you can provide support on visits in a safe, compassionate, and respectful manner.
Remember:
- Each member’s experiences are unique to them, and their struggles with different health conditions can manifest themselves in different ways.
- Do not make assumptions and always approach each situation with respect and thoughtfulness.
- Do not give medical advice to the member, and do not pry into a member’s medical conditions.
- Simply allow them to share what they feel comfortable sharing as you earn their trust.
Explore the various guides below to support members with different health conditions. As our population of members continues to grow and change, we will add more resources so that you can feel confident as you support them with their varying needs.