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Managing Your Earnings Through Stripe

Learn how to set up and manage your Stripe account.

You’ve done the hard work, and we want to make sure your earnings reach you without a hitch. Papa doesn’t send payments directly to Papa Pals. Instead, we use Stripe, a secure third-party payment platform, to process your funds. Review the guidance below to learn more about setting up and managing your Stripe account.

If you want to learn more about what you will be paid and when, see our Understanding Papa Earnings Guide.

Getting Started:
Setting Up Your Stripe Account

To receive payment as a Papa Pal, you need to register with Stripe, which is our third-party payment platform. Follow the steps below to set up your account.

Open the email you received from Papa with the subject line “Action Required: Getting Paid for Papa Visits” and click the “Register Stripe Account” button.

Reminder: Your Stripe registration link will expire within 7 days from this email being sent to you.

Viewing Payments

When you log in to your Stripe account, you will land on the Home Screen. This is where you will see your dashboard that shows your:

  • Recent earnings trends
  • Your balance and estimated date for payout
  • Recent transactions

Tapping the “See details” and “See all” buttons will allow you to drill down into more information related to each visit’s pay breakdown.

Updating your payment method

  1. Log in to your Stripe account.

  2. Click on the Settings option located in the bottom left corner of your dashboard.

  3. Scroll to the Payout Details section and click the "Edit" button.

  4. Select the payment method you wish to update (Bank account or Debit Card) and input the desired changes.

  5. Review and confirm the information you have entered is accurate before clicking the "Save" button.

FAQs