Find out how loneliness and social isolation impact member experience and CAHPS Star Ratings.
Learn how Papa increased member retention by 2.8% for a regional Medicare Advantage plan in this study conducted by DataMed Solutions.
Addressing the social needs of DSNP members can significantly decrease loneliness and lower churn. Review the findings in our infographic.
People who are severely lonely are less likely to view their health plan favorably and consistently rate CAHPS measures lower than those who are not lonely.
