Who are Papa Pals?

Papa Pals are here for when you or your loved ones need support. Learn more about who they are and how they can help.

At the heart of Papa lies a dedicated group of individuals we call Papa Pals—caring, compassionate, and reliable human beings committed to making a positive impact on the lives of Papa members. By providing companionship, assistance around the house, shopping, transportation, and more, Pals become essential companions in the daily lives of those they serve.

A Closer Look at the Papa Pal Community

In our community, 80% of Papa Pals identify as women. We are proud to have Papa Pals of all ages serving members on our platform, though the average age of a Papa Pal is between 30-40 years old. About half of our Papa Pals have some prior healthcare or caregiving experience, which they leverage to help our members even further. Additionally, our diverse network of Papa Pals speak 27+ languages.

This combination of characteristics makes for a nurturing environment, making Papa visits a special place for Pals and members to connect, share, and grow together.

Who can be a Papa Pal?

Anyone can be a Papa Pal, so long as they meet the below requirements. Every Pal is required to meet our rigorous safety measures before they are ever allowed to accept visits on our platform. For further details, click here.

  • Age 21 or older
  • Access to a smartphone
  • Ability to communicate in English
  • Authorized to work in the U.S.
  • Insured vehicle newer than 2008 and proof of vehicle insurance, with their name on the policy
  • A valid U.S. state government-issued driver’s license
  • Must be able to pass an annual background check and motor vehicle report
  • Committed to arrive at visits on time
  • Excited to provide care and support to others

Embracing a diverse community

Understanding and respecting diversity is essential for fostering meaningful connections and ensuring a welcoming environment for Papa Pals. To support a culture of respect and understanding, here are some practical tips for engaging with all Pals, regardless of their age, race, gender, ethnicity, religion, or cultural background:

  • Recognize and respect the diversity within cultures. Not all individuals from the same cultural background share the same beliefs or values.
  • Don’t make assumptions based on cultural background. Every individual is a mosaic of their experiences, with culture being just one piece of the puzzle. Approach each person as an individual, with their own unique identity and perspective.
  • Every interaction is an opportunity to demonstrate respect. Be mindful of how your words and actions may be perceived. Humor and sarcasm, while well-intentioned, can sometimes be misunderstood. If you're unsure about something a Papa Pal has said, don't hesitate to ask for clarification.

Papa Pals take it and make it personal—supporting millions of members with companionship, help around the house, shopping, transportation, and more. Meet the real people that make it all happen.