In a world where no one should have to go it alone, Papa is here to help. We partner with health plans and employers to provide you, our members, with more than just services—we offer a helping hand, a comforting shoulder, and a listening ear precisely when, where, and how you need it the most. Welcome to Papa, where our dedicated Papa Pals are here to enhance your everyday life with genuine care and assistance.
What we offer
Our Papa Pals are here to assist you and your loved ones with a range of tasks that make daily living easier. Learn more about the different types of support and services Pals can provide here. These activities include:
- Companionship
- House tasks (such as laundry, organizing, and taking out the trash)
- Transportation
- Running errands
- Help with technology (such as downloading apps and setting up online services)
- Grocery shopping
Not every member is eligible for each visit task. If you have any questions about which services you qualify for, please reach out to your health plan or employer.
Our limits: What we don't do
While our Papa Pals are here to help you, and there’s so much they do — they don’t do everything!
Think of them as you would a friend or a neighbor. They can help with meal prep, going for a walk, looking through photo albums, or doing light cleaning.
Pals do not provide medical care or engage in activities requiring physical touch, such as bathing, medication administration, dressing, toileting (including diaper changing), brushing teeth, feeding, or ambulating.
Additionally, tasks typically performed by professionals, such as deep cleaning, lawn care, power tool usage, climbing ladders, or lifting over 20 pounds, are beyond the scope of our services. Deep cleaning includes activities such as scrubbing floors, washing windows and ceiling fans, cleaning roofs and gutters, and carpet cleaning.