How to Support All Members
Learn how to support all members, regardless of age, race, gender, ethnicity, religion, or cultural background.
Papa has members from diverse backgrounds with different needs. Understanding and respecting their cultural values and beliefs is a key part of being a successful Pal.
Here are some tips for supporting all members, regardless of age, race, gender, ethnicity, religion, or cultural background:
- Take time to learn about the member’s background, including traditions, values, and beliefs to provide more culturally sensitive care.
- Recognize and respect the diversity within cultures. Not all individuals from the same cultural background share the same beliefs or values.
- Be aware of language barriers and use terms that the member understands. Avoid using slang that might be confusing.
- Don’t make assumptions about a member based on their cultural background. Each person is unique, and culture is only one aspect of their identity.
- Show respect during every visit and interaction. Laughing at something unfamiliar or being sarcastic may be interpreted as disrespect. If you don’t understand something the a member says, ask them to clarify.
Incorporating cultural competence into providing care can help you give more personalized, respectful, and effective care to members.