Built on learnings from more than 3 million visits and years of close health plan partnerships, Papa Plus unifies companion care and quality programs into a single, scalable model—bridging the gap between care management strategy and member follow-through.
Papa Plus
In-home support reinvented
A channel for member engagement and quality outcomes
Papa Plus is powered by Papa’s nationwide network of vetted Papa Pals and technology-enabled engagement pathways, refined through years of health plan partnerships.
Within this structure, trusted Papa Pals provide member-directed support for health-related social needs, while also supporting plan-directed tasks to advance quality objectives with targeted members in the home. This may include scheduling and accompanying members to annual wellness visits to close gaps in care, providing support after a hospital discharge to prevent a readmission, or helping a member use telehealth to improve access.
Papa achieves this through 3 Ps:
Pathways
Clearly defined engagement pathways serve as playbooks to achieve the specific outcomes associated with each quality program.
Papa Pals
With an upgraded Papa Pal app experience, expanded data and resource integration, and proactive communications, Papa Pals support each pathway, collect member insights, and validate actions at each step of care delivery.
Papa Promise
Papa guarantees ROI for its quality layer via the Papa Promise, an at-risk pricing model tied to specific program outcomes.
Proven outcomes
Throughout 3 million visits in more than 10,000 cities, Papa has established a unique and proven ability to engage members in person across the country.
Interested in Papa Plus for your members?
Do you work for a health plan and are interested in offering Papa to your members?
Want to learn more about how Papa Plus can work for you? Let’s chat!
*Papa presently does not provide services directly to individual consumers. Please be aware that responses to this form submission are intended solely for inquiries from health plan organizations. Any other inquiries will not receive a response.
