Hi! We’re Papa. And we’re here to help.
We all need a pal sometimes. That’s why we’ve partnered with Asuris to offer you high-quality support from our friendly Papa Pals virtually.
Papa Pals provide an extra set of hands, a shoulder to lean on, and a listening ear—when, where, and how you need it. From virtual visits to grocery pick-up and drop-off or assistance with technology. Papa is here to help.
(TTY:711) Monday through Friday 8 AM – 11 PM, Saturday and Sunday 8 AM – 8 PM EST.
Papa Pals offer a hand to help, a shoulder to lean on, and an ear to listen—when, where, and how you need it most.
Members who qualify can use up to 4 visits per month of up to 60 minutes per visit.
Making your next best pal is a cinch. Call 877-290-7229 TTY: 711 to learn more.
We’ll give you a call to see if you’re eligible for your health plan-sponsored Papa benefit.
We’ll help you schedule your first visit with your Pal. Tell us when, where and how we can help.
Let us know how your Papa Pal did so that we can help you find the perfect match!
(TTY:711) Monday through Friday 8 AM – 11 PM, Saturday and Sunday 8 AM – 8 PM EST.
Members who qualify can use up to 4 visits per month of up to 60 minutes per visit. See qualification requirements in the ‘Ask us anything’ drop down below. Costs associated with groceries or prescriptions are fully your responsibility and not covered by the plan.
Papa Pals is a separate company that provides virtual companionship services for Asuris members.
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