Companion care

Papa Pals provide vital social support and companion care to strengthen families, help older adults remain connected, and support diverse communities—providing win-win benefits for all.

Promote independence

Papa gives older adults and the elderly companion care and support to age in place.

Reduce inequities

Papa advances equity for populations that have been historically marginalized.

Cure loneliness

No one’s meant to go it alone. With Papa, “together” is just a call or click away.

Improve outcomes

Research shows that members feel physically and mentally healthier with Papa.

Control costs

Papa members have fewer visits to the hospital and are more likely to receive preventive care—the results add up.

Increase satisfaction

Our one-of-a-kind benefit helps health plans retain members and employers attract—and keep!—talent.

Health Plans

Meet your members where they are with flexible support to assist older adults and families in overcoming social barriers to health and well-being. Nearly 100 health plans and employers work with Papa in a shared mission to help Medicare Advantage, Medicaid, and Special Needs Health Plan members live and feel better.

Companion Care Services
Two Papa health plan members smiling on their front porch.


Attract and retain talent with a whole-family benefit that lightens the load on companion caregivers, fosters physical and mental health, and gives your team time back in the day. Papa is not another digital front door, we’re help right to the door.

Corporate Wellness Programs
A young professional woman holding her smiling baby up in the air.

Papa Pals

Get a flexible job you can feel good about, helping members of your community on your schedule while working (and earning) as much as you like. Learn how Papa Pals create healthy connections, one visit at a time.

Be a Papa Pal
A Papa Pal, ready to offer companion care for a Papa member.


Get help that comes to you or your loved ones. Papa is companion care that feels like family—when, where, and how you want it. Learn how to make your next pal, through your participating health plan.

Member information
A companion caregiver helping a Papa member to put away groceries.
  • Stephen and Marcel

    In Unseen Connection, Papa member Stephen, who is visually impaired, shares how his Papa Pal Marcel, a retired Veteran, helps him overcome loneliness and social isolation through the power of human connection.

  • Jessica

    After caring for her father who had ALS, Jessica was inspired to work as a Papa Pal. Caring for others has made her feel like she has family even when she’s away from her own.

  • Rafael & Connor

    Rafael, a 79-year-old veteran who is fiercely independent, enjoys weekly conversations and companionship with his Papa Pal, Connor.

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How it works

Available nationwide, in-person or by phone, Papa Pals offer a hand to help, a shoulder to lean on, and an ear to listen.

  1. Sign up through your participating plan.

    Flexible enrollment processes help members take advantage of their Medicare Advantage, Medicaid, or employer-provided benefit.

  2. Schedule a visit with a Papa Pal.

    Health plan members can schedule appointments by phone. Employees have the flexibility of using our mobile app for iPhone and Android.

  3. Enjoy your time and tell us how we did.

    Members and loved ones receive support from Papa Pals for companion care, help with children and pets, transportation, errands, and more. Post-visit surveys help us make sure it’s the perfect pal every time!